My Rewards FAQ
Dance Model Club Rewards™
Frequently Asked Questions
Click on any FAQ category below for related questions and answers.
What are Dance Model Club Rewards™?
Join the Dance Model Club Rewards™ program today and let us show you how much we appreciate your loyalty! As a member, you’ll earn points on every purchase, and receive exclusive offers and a special birthday points gift every year. Best of all, the program is completely free to join – so you can keep shopping as you always have, and get rewarded for it! With Dance Model Club Rewards™, we make it easy for you to be amazing and get rewarded for each and every purchase.
How does the program work?
We have simplified the program registration process. Once you sign up on our website and log in before checkout, your purchases will be automatically credited to your Member account.
How does the points system work?
Members receive 1 point per $1 spent. It’s that simple!
Does it cost anything to be a member?
No — Enrollment in Dance Model Club Rewards™ is complelty free!
What are the rules of the program?
The rules of the program can be found here: Dance Model Club Rewards – Terms & Conditions
Do all my purchases count towards my points?
You can earn reward points on all purchases, excluding gift cards, shipping charges, discounts, taxes, and fees. Please refer to the program Terms & Conditions for more details.
When do new reward points appear on my account?
Your rewards points will be credited to your account within 24 hours of your order being marked as complete/fulfilled in our system.
How are points calculated?
Members earn 1 point per $1 spent on qualifying purchases.
How can I be sure to earn points?
As long as you are logged in when you make your purchase, your points will be added to your Member account automatically once your order has been marked as complete on our end.
How long are my points valid?
Points expire one year after the date they were earned. When logged in on our website, you can check the “Points & Rewards” section of your customer portal. Customer service will also email you several weeks in advance of any points expiring.
What happens to my points if I return an item?
When you return an item, the points you earned from that purchase will be deducted from your points balance.
How will I receive my birthday reward points?
If you have entered your birthday in your Member profile, you will receive your free points indefinitely on your special day every year!
How can I tell if I have points expiring?
The “Points & Rewards” section of your customer portal contains information about earned points and their expiration. As a courtesy to our customers, we also send reminder emails several weeks before any points expire (please be sure to check your spam folder or whitelist the dancemodelclub.com domain).
Can I share my membership with a friend or family member?
Sorry, your Dance Model Club Rewards™ account is personal and non-transferable.
How can I check my points balance?
Your points balance, as well as ways you can earn extra points, as well as redeem your points, is conveniently accessible via the “My Rewards” button on the lower left corner of every page on our website. In the event that you are using plugins that block this functionality, you can check your point balance via the “Points & Rewards” section of your customer portal.
I forgot my user password. What can I do?
During the log-in process, click the “Lost your password?” link. Instructions to reset your password will be sent to the email address associated with your customer account.
Can I change the username/email address on my account?
Yes, you can. Your email acts as your username. You can change your email in the “Account Details” section of your customer portal. You will be asked to enter your current password in order to confirm the change.
How do I redeem my points?
To redeem your points, simply follow these steps:
1. Click on “My Rewards” located on the bottom left of our website.
2. Click on “Redeem” followed by the “My Rewards” tab at the top of the pop-up box.
3. From here, you can select the reward coupon of your choice & choose “Redeem”.
You can also exchange your points for rewards at the “Points & Rewards” section of your customer portal by clicking “Redeem Now” on a reward coupon for which you have sufficient points.
It’s important to note that once you’ve made your selection, customer service cannot reverse it. Also, to ensure a successful selection, make sure you have enough points to acquire the coupon. Insufficient points will simply result in selection failure.
Can I use my points with other discounts?
At Dance Model Club™, you can combine your reward points with other discounts, special offers, and accepted payment methods (some exceptions apply).
How will my personal info be used?
Please take a look at our privacy policy.

