Our Shipping Protection Partner
Route.
Route is a global leader in Shipping Protection, covering millions of packages for hundreds of brands against Damaged, Lost or Stolen deliveries globally. Route pays claims in minutes, not weeks.
Why do I need shipping protection?
As more purchases are made online, more packages get lost in transit and stolen from doorsteps. Route offers the option to protect your Dance Model Club™ orders from damage, loss, and theft with licensed Shipping Protection. And if something happens, Route steps in quickly to assist with a fast, convenient resolution.
Can I remove shipping protection from my cart?
Yes, you can turn off shipping protection with a checkbox at checkout, but you should consider leaving it. For a mere fraction of your purchase price, you have the peace of mind that if your package is stolen or destroyed in transit, you will get a replacement or refund at your discretion. This is why shipping protection is turned on by default in our customers’ carts. Dance Model Club™ cannot be held liable for any damaged, lost, or stolen goods should you choose to remove shipping protection from your purchase.
What countries are eligible?
Route is available worldwide (exceptions apply). When you go to checkout, Route’s service is automatically added and may be removed at your discretion during checkout. For the low price of the Route Shipping Protection service, you have the peace of mind that even if your package arrives damaged or even if it is stolen, you will receive a replacement or refund at no additional cost to you.
How do I file a claim?
If your package is damaged, lost, or stolen and you need to make a claim, we ask that you contact Route directly via this link: File a Claim
Your claim number should be included in the original email you received from Route after placing your order. If you need help finding your claim number for any reason please reach out to Route directly.

